
A Solution for Secure, On-Demand Order Pick-Ups and Returns
Parcel Pending’s locker solutions help distributors streamline operations and provide a great experience for customers:
- Easy and secure order management: Orders are stored safely and securely for pick-up at customers’ convenience – even outside of store hours.
- Staff efficiency: Parcel Pending lockers simplify the order fulfillment process by taking care of logging, retrieving, and distributing orders quickly and effectively with limited involvement from store staff.
- Increased customer loyalty: Smart locker pick-ups can increase customer satisfaction, as well as drive more customer loyalty and repeat purchases.
- System integrations: Our software APIs integrate directly with existing systems to easily load and track orders, as well as notify recipients of delivery in real time.
Products for Distributors

SOC 2 Type 2 Certified
Parcel Pending by Quadient has achieved SOC 2 (Service Organization Control 2) Type 2 certification, underscoring our dedication to data security and privacy. This certification establishes a standardized framework for managing and protecting sensitive data, assuring our customers and stakeholders that we have enacted robust security measures to safeguard their information. The Type 2 report demonstrates that our security measures are operating effectively.