White Paper: The Four Factors Transforming Retail
The pandemic has created a permanent shift in how consumers engage with brands. With eCommerce thriving, it’s important for retailers to understand that current expectations and preferences are going to remain after the intensity of COVID wanes.
In this complimentary white paper, we cover the major changes in retail over the last two years, focusing on:
- Third-party delivery services within the retail industry
- How curbside pick-up has evolved since the start of the pandemic
- Why returns can make or break your customer experience
- How Buy Online, Pick-up in Locker (BOPIL®) can elevate your customer experience and increase sales