How to Choose the Right Parcel Locker provider for Your Supermarket

Supermarkets are always looking for ways to improve their customers’ shopping experience, and parcel lockers are an increasingly popular solution.  But with several parcel locker providers out there, it can feel overwhelming to decide which best meets your supermarket’s needs.

In our previous blogs, we talked about the advantages of parcel lockers outside supermarkets and convenience stores, and how parcel lockers can help supermarkets improve the customer experience.

Today, we’ll help you narrow down your options and give you some factors to consider when choosing a provider.

1. Easy set up: Becoming a parcel locker Host should be a simple process for you as a business, with installation covered by the parcel locker company. At Parcel Pending by Quadient, we not only cover all site surveys, carrier communication and installation, but maintenance too!
2. Carrier agnostic: The most efficient parcel lockers are carrier-agnostic. This means that they can be utilised by multiple carrier partners rather than restricted to just one. Our Open Locker Network is the only option that allows multiple carriers to access and utilise our unified network of lockers for package delivery and collection. Across the UK we have partnerships with UPS, DPD, DHL and Evri, so you can attract a wider range of consumers.
3. No additional resource needed: An automated parcel management system should not require you to invest in additional labour or take up more of your time. In fact, automating parcel deliveries into a locker should save you time since you no longer need to manually process PUDO services in store.
4. Label printing ability: Consumers these days are less likely to have access to a printer (that is stocked with ink) at home, so will often look for PUDO locations that enable them to print and attach their labels. Parcel Pending by Quadient’s award-winning Drop Box locker features a built-in printer.
5. Security: Parcel lockers should be made from a strong, weatherproof material that can withstand the outdoor elements. Look for a steel construction, with an awning to protect users from rain whilst using the locker. Ensuring that the provider also offers outdoor lockers can expand your capability to serve customers with a durable, weather-resistant solution for their grocery pickup and parcel collection needs.
6. A range of locker sizes: What types and sizes of lockers does the network offer? Make sure the lockers can accommodate a variety of parcel sizes so that you can get the most out of the space.
7. Customer support: What kind of customer support does the provider offer? Make sure you have access to support when you need it, beyond just the installation process.
8. Pricing: What are the network’s pricing models and fees? Make sure you understand if there are any costs involved. When you become a Host with Parcel Pending by Quadient, there is no investment needed and you can start earning revenue straight away. It really is no risk, all reward!

By considering these factors, you can choose a parcel locker network that meets your supermarket’s needs and helps you provide a better experience. If you’re ready to take the next step, contact us to learn more about our open locker network and how it can benefit your supermarket.

While there are other parcel locker providers available, Parcel Pending by Quadient is a reliable and comprehensive option for supermarkets looking to enhance their customers’ shopping experience. With a wide range of locker sizes, advanced security features, and round-the-clock customer support, Parcel Pending by Quadient is a trusted partner for supermarkets looking to offer parcel locker services.

To learn more about how Parcel Pending by Quadient can benefit your supermarket, contact us today.