Residential Parcel Lockers

Elevate the package management experience for residents
and property staff with a package locker system

Deliver MORE to Your Residents with Parcel Pending Plus

  • More Efficiency: Consolidated Box feature allows residents to receive multiple deliveries from the same carrier in one locker
  • More Insights: Real-time insights and alerts on locker system performance with our Business Intelligence tools and online or data analytics portal
  • More Convenience: Easy resident registration ensures maximum usage; residents can easily move their accounts between properties as needed
  • More Use Cases: Property Manager Exchange feature allows single-use access to lockers for non-residents such as self-guided tours, property maintenance, or pet walkers
  • More Communication: Survey residents about their experience with the lockers directly from the locker kiosk after package pick-up

How We Solve the Parcel Problem

Elevate your resident experience with intelligent parcel lockers

A residential parcel locker solution from Parcel Pending by Quadient provides a secure, contact-free way for residents to get their packages, leaving the property manager and staff free to manage other responsibilities.

Couriers deliver directly into the smart parcel locker so no more parcels are left lying around, which reduces the risk of lost parcels or package theft.

Smart residential lockers avoid multiple home delivery attempts or missed deliveries and ensure deliveries to an apartment building or any residential development are successful on the first attempt. Whether residents are working from home, commuting, or running errands, smart parcel lockers make packages available 24/7 so they can be collected when needed to suit each resident’s schedule to improve the customer experience.

 

Download Brochure

How it Works

Provide secure, contact-free package delivery with apartment package lockers

Step 1
Resident places order online
Step 2
Courier delivers directly into parcel locker system
Step 3
Resident receives instant parcel delivery notification
Step 4
Resident can pick up order 24/7 from locker
apartment parcel lockers

Parcel Pending Benefits

Flexible API Integrations

100% Deliverability

Custom Configurations

Eliminates Package Theft

Contactless Pick-Up

24/7 Package Accessibility

0K+

Installations Worldwide

0M+

Packages Delivered Annually

0M+

Users Served

Why Choose Parcel Pending by Quadient

Differences Parcel Pending Other Vendors
Global Pioneer in Package Management
Contact-Free Package Retrieval
Mobile App Integration
Built-In Image Capture
Package Tracking Using Courier or Order Barcode
Dedicated Courier Specialist Team

The World's Smartest Locker

Our industry-leading technology eliminates your package problems. At Parcel Pending by Quadient, our goal is to provide our customers with the best package management solution on the market.

By choosing our smart locker solution, you enhance resident satisfaction and streamline parcel management in your residential building.

Advanced
Mobile-Friendly
Strong
Secure
Contactless Pick-Up
Versatile
Accessible
Customisable

Deliver More with Smart Lockers from Parcel Pending by Quadient

Frequently Asked Questions

Absolutely. We offer flexible installation options, including modular and adaptable configurations to fit the aesthetic of any residential apartment.

Yes, our lockers support multi-use capabilities, making them suitable for additional services like laundry, facilities management equipment or move-in/move-out packs. This flexibility meets the evolving needs of apartment residents and building managers.

Our lockers provide 24/7 access, allowing residents to pick up packages anytime, eliminating missed deliveries and reducing the need for redelivery attempts.

Testimonials

Residential

Quadient has the expertise and experience of planning parcel locker installations. Working with Quadient, I can provide the best service to my clients by recommending parcel management solutions that will add real value to their buildings.

View Case Study

Joanna Shear, Founder and MD | Space Consultancy

Residential

The lockers are definitely a value-add when people come to view the apartments. Prospective residents are generally aware of lockers, and how they work, so when they find out we have them onsite, they’re really pleased.

View Case Study

Joe Cooper, Assistant General Manager | The Keel

Residential

Parcel Pending is a great service and residents like the convenience and knowledge that their items are securely delivered.

Melissa Severson, Property Manager | Asset Living