Free guide: Top 7 Click & Collect Best Practices

Click-and-Collect has become an important aspect of the customer shopping experience. With COVID-19 accelerating the retail market at faster rates than previously predicted, it is imperative to adopt these click & collect best practices to drive revenue and attract more customers, while building stronger customer loyalty to your brand.

In this eBook, we provide the 7 best practices you need to consider as you implement a click & collect model within your retail strategy.

THE EXCLUSIVE LOCKER PROVIDER FOR:

Decathlon
LOWE’s

How it Works: Order Pick-Up

Streamline your returns process with smart retail lockers

Step 1
Customer places order online
Step 2
Team member fulfills order directly into locker
Step 3
Customer receives instant “Order Ready” notification
Step 4
Customer can retrieve order 24/7 from locker

How it Works: Order Returns

Elevate your click-and-collect process with smart retail lockers

Step 1
Customer initiates return online or via mobile app
Step 2
Retailer generates return barcode for order
Step 3
Guest scans barcode and places order into locker
Step 4
Team member collects order from locker for processing

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