Manage ALL Your Shipping Needs from a Single Locker
Whether you’re shopping online or selling pre-loved items, our lockers make it easy for you to return, send, and collect items with the UK’s leading carriers – all from a single location. Select your local locker as your preferred location to:
- Say goodbye to queues and hello to convenience: Drop off or collect items in less than 7 seconds
- Access on your schedule: Lockers are available 24/7 outside the store
- No home printer? No problem: Print return labels directly from the locker using the built-in label printer
- No more missed deliveries: Your items will wait safely in the lockers until you’re ready to collect them
- Manage more than parcels: Our lockers are fast becoming a community amenity hub for key exchange, luggage storage, and more!
Our Partners
Ready to get started? Simply select a locker as your preferred option next time you want to drop off or pick up an item with any of our integrated partners.
Royal Mail
A longstanding postal service in the UK, Royal Mail offers a range of delivery solutions for convenient sending and receiving of packages.
Evri
Evri is a major UK parcel delivery company with locker options for easy drop-offs and collections.
DPD
A parcel courier in the UK, providing delivery services and a network of pickup points for customer convenience.
UPS
A global shipping and logistics company offering drop-off points for sending and receiving parcels worldwide.
KeyNest
A smart key exchange service, making it easy for Airbnb hosts, property managers, and businesses to securely hand over keys.
Bounce
A luggage storage service that lets travellers drop off their bags at locations so they can explore hassle-free.
Stasher
A luggage storage solution, partnering with local businesses to provide safe and convenient places for travellers to store their bags.
Great for the Environment
Using a Parcel Pending by Quadient locker is the greener choice. Every item you manage through an Open Network locker helps reduce the number of trips a delivery company needs to make, reducing congestion and reducing CO2 impact.
Return
Return items in seconds! Scan the code provided by your retailer and place your item in a locker. It’s that easy!
Send
Sending parcels has never been easier! Scan the code provided by your carrier and print your return label directly from the locker.
Collect
No more missed deliveries! Our lockers are secure and available 24/7, keeping your items safe until you’re ready to collect them.
How it works?
Choosing a Parcel Pending by Quadient Locker is as easy as 1, 2, 3...
Choose Your Locker
Select a locker for drop-off or pick-up when shopping or preparing a shipment online.
Get Your Code
Receive a unique access code or QR from one of our integrated Partners.
Access in Seconds
Use your code to pick up or drop off your item in just 7 seconds!
Your Questions Answered
Find quick answers to everything you need to know about using our lockers, from dropping off your items to picking up.
Your Questions Answered
Parcel Pending by Quadient lockers offer a secure, convenient way to return, send, and collect parcels. Available 24/7 at locations across the UK, the lockers come in a variety of sizes and will securely store your parcels until you or your carrier can collect them.
Parcel Pending by Quadient lockers can be used to return, send, or collect parcels from the UK’s leading carriers, including Evri, Royal Mail, UPS, and DPD. You are also able to print shipping labels directly from the locker kiosk to return and send parcels.
Parcel Pending by Quadient lockers can be used to return, send, and collect parcels with many of the UK’s major carriers, including Royal Mail, DPD, Evri, and UPS. Check our Partners list to confirm your carrier or service of choice is supported before you visit a nearby location.
Parcel Pending by Quadient lockers are being rolled out to locations across the UK. To find your nearest locker, check your preferred carriers’ distribution list.
- For Royal Mail locations, click here.
- For DPD locations, click here.
- For Evri locations, click here.
- For UPS locations, click here.
If you are currently at a locker and need assistance, please select the ‘Help’ button on the screen.
Alternatively, we recommend reaching out to your carrier directly. For assistance with your specific parcel, please contact your sender using the following contact details.
- For Royal Mail, please visit:
royalmail.com/sending/parcel-lockers - For DPD, please call:
(0121) 275 0500 - For Evri, please call:
(0203) 8300 390 - For UPS, please call:
(0345) 7877 877
Smart Locker Insights and Updates
Stay informed with the latest news, tips, and trends about parcel lockers, from how to make the most of them to their benefits for secure and eco-friendly deliveries.
Find out more here
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