Flats at MacArthur
Flats at MacArthur, a 288-unit apartment community in Lawton, Oklahoma, was looking for ways to improve operational efficiency and to increase the number of convenient amenities offered to its residents. The community caters to military personnel, students, and young professionals. The management team decided to implement Parcel Pending PLUS, a smart locker package delivery and retrieval system, to achieve their goals. The results were positive, with property staff, residents, and carriers providing favorable feedback.
| “[Residents] absolutely love the system. They’re allowed to continue their busy lives with the peace of mind that their packages are secure, and they can access them 24/7 on their own schedule. Parcel Pending has made such a difference in our productivity, our time savings. We are able to offer the quality service that we strive to provide to our residents.” |
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| Leah Meyer, Assistant Community Manager, Flats at MacArthur |
For more information about The Flats at MacArthur experience with Parcel Pending Plus, check out the full video case study below:
Quadient is the leading provider of innovative parcel management solutions for multifamily communities, designed to make parcel deliveries easy and intuitive for everyone. With more than 100 years of innovation supporting our clients’ mail and parcel needs, Parcel Pending by Quadient solutions ensure safe, secure, and on-demand resident package retrieval.