PROPERTY MANAGERS, MEET PEACE OF MIND
The growth of online shopping has put new and growing stress on property managers when it comes to getting packages to residents securely and efficiently. Property managers are spending hours each day signing for packages, notifying residents, retrieving packages and working with couriers. Not only that, it is becoming more difficult to store the increased number of packages.
Parcel Pending provides peace of mind to these growing problems. Our electronic locker system enables residents to pick up their packages from a secure locker anytime with a unique access code, removing your office staff from the package delivery equation.
SECURE PACKAGE DELIVERY
Packages are no longer stored in the hallway, office or lobby. They are stored in our on-site lockers, which are protected by a built-in security camera, package tracking system and an online portal for delivery management.
Decrease operational costs
Not only do our package management solutions remove your staff from the parcel delivery equation, but also frees up office space and time so you can focus on other property matters.
INCREASE RESIDENT RESPONSIVENESS
With our 24/7 Always On Customer Service®, we work with your residents, couriers and office staff to resolve delivery issues so you can respond to other residential requests.
Parcel Pending offers the widest selection of locker configurations to fit your space, including refrigerated lockers, outdoor lockers, dry cleaning lockers.
Zack C., Sales Associate
1111 Wilshire/Holland Residential
"We're loving our locker system!"
Francisco B., FedEx Driver
"It’s awesome! It actually saves me time and I like knowing the deliveries are secure and not left at the door."
Brooke Dustin, Assistant Manager
"Parcel Pending has been really great for the community. The install was quick an easy. The residents enjoy 24 hour access to packages vs limited hours with physical concierge. The system is very easy to use and manage. The techs are amazing, answer anything I can think up and are always there to help if ever needed.”
Wanda A. Basil, Manager
"The lockers have changed our lives, we went from handing out 70 -100+ package a day, down to maybe 2-3 (oversized packages). The lockers work amazing, the residents have access to their packages 24 hours a day 7 days a week."
"Fantastic!! Love it…we wish all apartment complexes used this system…"
For resident support, please click here
Call (855) 316 - 4756
Mon - Fri 5:00am - Midnight PST
Saturday 7am – 6pm; Sunday 8am – 6pm.