Satisfaction Score from
60K+ Locker Users
Installations Worldwide
Packages Delivered into
Our Lockers Annually
“Our expansion into lockers with 24/7 access will give our customers even greater choice of more than 21,000 locations to drop off parcels. We want to make it as convenient as possible for customers to send and return parcels, fitting it in around their daily routines with a range of options for different lifestyles.”
Martin Seidenberg, Group Chief Executive of International Distribution Services | Royal Mail
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“The introduction of smart lockers makes it even easier for customers to pick up or return their online deliveries in-store, as well as acting as an extension of our own click and collect service.”
Neil Robinson, Head of Property | Homebase
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“Quadient is the leading network of parcel lockers, not just from the breadth and depth of their network but thanks to its robust technology platform, which has enabled us to invest into a seamless integration. We are delighted to announce that Quadient lockers will be compatible with KeyNest’s direct integrations with Airbnb, Booking.com and over 120 property management software solutions.”
Florian Hoven, CEO | KeyNest
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“We’re delighted to expand our out of home network with Quadient’s smart locker network, taking advantage of new locker technology. It will increase the convenience of sending by allowing customers to print a label directly from the locker 24/7.”
Kath Gill, Head of Out of Home | Evri
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“Parcel Pending by Quadient’s smart lockers enable people living near our pubs to easily and securely pick up and return online deliveries from a convenient, trusted location. From Plymouth to Glasgow, introducing parcel lockers to our sites is already benefitting customers and the local community.”
Claire Rust, Senior Buying Manager | Stonegate Group
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“These smart lockers will enhance our service offering, driving more customers to our forecourts, and strengthening our position as a top destination for all fuel, EV charging, food, and service needs for the communities we operate in.”
Anna Roddis, Trading Director | MFG
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“We are delighted to be teaming up with Quadient to utilise this new parcel locker network. Our parcel recipients already have the option to divert a delivery to their chosen Pickup shop using the DPD app or from their parcel notifications, but now they will also be able to select a smart locker delivery.”
Elaine Kerr, CEO | DPD UK
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“We want our forecourts to offer everything our customers might need. Enabling people to pick up parcels while refuelling will cut the number of journeys they need to make.”
Rontec’s spokesperson
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“Over the last two years, we’ve rapidly expanded and enhanced our offering for retail customers experiencing eCommerce growth as well as for consumers with new delivery, send and returns options. Smart Lockers will enhance our service even further.”
Peter Fuller, CEO | DHL Parcel UK
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“Hosting carrier-agnostic lockers is another value-added service we can offer to our customers.”
Kim Challis, Regional Managing Director | APCOA UK&I
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Join the Movement
Smart Locker Hubs Maximise Efficiency
More Profitable, Better Customer Experience and Helps the Planet
Get In touchMORE Ways to Profit
Our carrier-agnostic smart locker system, known as Open Locker Network is transforming the out-of-home game. These smart locker hubs are strategically placed in secure, highly trafficked locations, offering everyone the benefits of installing lockers without the usual upfront costs. Say goodbye to the hassle of purchasing, installing, or maintaining lockers – we’ve got you covered. We handle it all so you can enjoy the benefits of a smart locker system stress-free!
Alleviate the mounting pressure of first and last-mile activity with automated fulfillment options
- Save time and reduce the number of driver stops
- Lower your operational costs
- Successful deliveries first time
- Deliver, pick-up and return 24/7 access
- Drop Box lockers have built-in label printers for returns
- Support global environment initiatives
- Save time and reduce the number of driver stops
- Lower your operational costs
- Successful deliveries first time
- Deliver, pick-up and return 24/7 access
- Drop Box lockers have built-in label printers for returns
- Support global environment initiatives
Accelerate your market share by capitalising on the entire eCommerce market
- Revenue-sharing opportunities
- Gain extra footfall to your business
- Provide your customers with self-service options 24/7
- Rent space in lockers across the town/city
- Prevent package theft losses
- Reduced or no-cost solutions
- Support global environment initiatives
- Revenue-sharing opportunities
- Gain extra footfall to your business
- Provide your customers with self-service options 24/7
- Rent space in lockers across the town/city
- Prevent package theft losses
- Reduced or no-cost solutions
- Support global environment initiatives
Drive footfall to your location and earn additional revenue with no out-of-pocket expense
- Hassle free, we install and maintain the lockers
- Earn extra income at no cost to you
- Gain extra footfall to your business
- Increase brand awareness
- Support global environment initiatives
- Hassle free, we install and maintain the lockers
- Earn extra income at no cost to you
- Gain extra footfall to your business
- Increase brand awareness
- Support global environment initiatives
How It Works
Customer initiates return online, receives a personal code
Customer scans barcode, prints label (if necessary), and places return directly into the deposit box
Customer receives ‘Return Confirmation’ notification via email or SMS
Carrier agent or retail associate collects return from the smart parcel locker for processing
Customer places order online and chooses “in locker delivery”
Carrier agent or retail associate collects orders and delivers to locker terminal
Customer receives instant “Order Ready” notification via email or SMS
Customer can retrieve order up to 24/7 from locker
Contribute to a
Greener Future
Create New Opportunities with
Rent a Box
Frequently Asked Questions
An open locker network, powered by smart locker technology, enables multiple delivery service providers or carriers to access and utilise the same network of lockers for package delivery and pickup.
Unlike closed systems limited to specific carriers, an open network allows different delivery companies to deliver packages to the lockers, regardless of their specific affiliations, making it an ideal storage solution for recipients with belongings arriving from various delivery companies. This provides convenience to recipients, as they can conveniently deposit all their parcels in the same locker system for easy collection. An open network parcel locker system promotes seamless collaboration among different carriers, streamlining the package delivery process for recipients.
We have a host of different locker locations, both indoor and outdoor. Typically, our delivery lockers are found outside convenience stores, petrol stations, and train stations, serving as convenient collection points, or inside retail stores. We’re always looking for new locations, so please contact us using the form below if you’d like to join our network.
Rest assured, we prioritize customer satisfaction, and our award-winning returns solution is here to enhance your experience. With our innovative system, customers can conveniently generate shipping labels directly from a built-in label printer on our lockers. Once the label is printed, users can follow the on-screen instructions for an easy and efficient delivery option to deposit their return.
Our delivery lockers are fully robust, made of steel construction, and equipped with image capture for added security. Access is fully automated and requires a unique one-time PIN code or barcode which is sent directly to the recipient.
No problem. You never have to worry about fixing anything that goes wrong with the lockers, as we have a fully staffed support team that can be deployed anywhere our lockers are located-and there is no cost to you.
To get more information on becoming a host please fill in your details below, and one of our host location specialists will be in touch to answer all your questions.