PARCEL LOCKERS AND DELIVERY MANAGEMENT SYSTEMS THAT SAVE OFFICE STAFF TIME AND MONEY
Parcel Pending is the leading provider of electronic parcel lockers. With our unique delivery management systems, we make life easier for property managers, residents, and couriers alike. Parcel Pending provides 24/7 100% Always-On Customer Service®, remote accessibility, customizable electronic parcel lockers, and easy-to-use mobile applications for the optimal user experience.
We’ve unpacked some of the most challenging package delivery problems, giving peace of mind to property managers who are no longer burdened with hassles, costs, and storage of packages. Community residents no longer need to worry about missed deliveries, theft, or rushing home before the management office closes to get an important package.Read more
Concierge staff and property managers can spend hours each day facilitating package deliveries and distributions. These tasks include signing for deliveries, sorting packages, tracking deliveries and pickups, and searching for specific parcels when the recipient picks them up. If anything goes wrong in this process, your staff is then left with angry customers. Parcel Pending handles these tasks so your staff doesn’t have to. In the event of an issue, our 24/7 customer service team is there for you.
With some of the largest clients in North America, Parcel Pending has a proven track record of saving property managers time and money. We free property managers from their package problems so they can get back to managing their property, not packages.
Our delivery management systems automate the package delivery process and our locker configurations are customizable with colors and patterns to compliment any property or brand.
Our delivery management systems include the innovative Parcel Pending mobile application. Couriers can safely deliver packages to our parcel lockers without involving office staff. With our mobile app, recipients can manage their deliveries from their smartphone and receive notifications when parcels are delivered. Recipients can pick up packages with a secure access code at their convenience.
Property managers can reduce operational expenses by using our customizable parcel lockers. Parcel Pending offers its services to multifamily communities, retailers, commercial buildings, and universities throughout North America.