Welcome to the new web experience for Quadient's smart locker solutions

Delivering More.

Making life easier, one package at a time with smart parcel lockers

Choose Your Smart Locker Solution

Every industry has its unique set of needs and challenges. Whether you’re looking to increase delivery efficiency or provide on-demand package access with an electronic locker system for your apartment community, retail location, college campus, or office building, let us help you find the ideal solution for your package management needs.


Installations Worldwide


Packages Delivered Annually


Users Served

The World's Smartest Locker System

Our industry-leading, intelligent locker technology eliminates your package problems and increases convenience by providing on-demand package access for your customers. At Parcel Pending, our goal is to provide our customers with the most secure package management solution on the market.

Built-In Security Features
Robust API & Universal Partner Integrations
Remote Monitoring Features
Business Intelligence Capabilities
Returns/Pick-Up Functionality
Carrier-Agnostic Smart Locker Network
Flexible Business Models
Mobile App Integrations & Customizations
smart lockers

Why Choose a Smart Locker Solution?

Package management issues have been exacerbated by the pandemic and a sudden boom in online shopping. Multifamily communities, higher education institutions, and corporate campuses are dealing with holiday-like package volume year-round; retailers are overwhelmed by a surge in BOPIS orders. Parcel Pending by Quadient smart lockers are designed to help businesses of varying shapes and sizes maximize their space while providing a safe, secure, and contactless pick-up option. In fact, smart lockers can help:

Secure users’ incoming packages and other important deliveries

Ensure 24/7 package accessibility for all users

Provide contact-free, self-service pick-up of online orders and other goods

Relieve the burden of package management with a customizable, easy-to-use smart locker systems

Try Our New Locker Configurator Tool

Parcel Pending by Quadient’s industry-leading locker hardware and cloud-based software are designed to withstand the rigors of daily use and streamline your package management needs. That’s why we offer a wide range of solutions – including indoor, outdoor, and refrigerated lockers – to support multiple delivery types and sizes.

Ready to design your customized solution? Try our Virtual Locker Configurator tool to envision a locker system that meets your business’ unique needs.

Design my lockers

Why Parcel Pending’s Electronic Lockers?

Global Leader

A leader in parcel locker solutions – paving the way in the industry.

100% Package Acceptance

Courier-trusted, our systems process nearly 4 million packages monthly from all major global couriers.

5-Star Service

Provider of the best parcel delivery management experience, for your on-site staff and residents with a 24/7 call center.


Our industry-leading open API solution allows for seamless integrations with your software and delivery processes.

Completely Customizable

Multiple locker types and sizes to support each property’s unique needs and aesthetics; custom wraps available


Our methodology is definable, intuitive, and repeatable, which ensures a high degree of user satisfaction and package delivery efficiency.

SPECIAL Moments Created With Parcel Pending

Over 3 Million Residents Served



What I love most about using a Parcel Pending smart locker is the convenience. Everything is in one place, and you get a friendly reminder if you haven’t picked up your packages – which is so helpful with my work schedule.

Karen C., Englewood, CO


If I had a word to describe Parcel Pending, it would be life-saving. Why? Because it’s quick, convenient, and the customer service has been amazing.

Andy, Miami, FL


Pick-up [with the lockers] was so easy and much faster than a regular delivery!

Victoria C., University of Florida


Not only are these lockers great in general but the support level from Parcel Pending is outstanding. […] I’m very glad we have these as they offer great security and are temperature-controlled.

Daniel V., Austin, TX


The automated locker is AMAZING! Fastest, easiest way I’ve ever done pick-up – and I do a lot.

Lowe's Home Improvement Customer